24U SimpleHelp Plug-In 4.0

This ReadMe file contains some important information about 24U SimpleHelp Plug-In, such as system requirements, installation guide, quick start, troubleshooting, license notice, contact information, and copyright statement.
 


1. Introduction

24U SimpleHelp Plug-In is a FileMaker Pro plug-in. It enables you to define tooltips for layout objects and controls, such as data fields, buttons, pictures etc. Help tag is a brief text message (help, tip, description) that appears when you move the mouse pointer over an object. It also allows you to provide other kinds of help to users, such as coachmark guides, roll-over effects, etc. By using this plug-in in your solutions you free a lot of time you would normally spend answering technical support calls or writing complex manuals.


     

2. System requirements

Recommended configuration:

  Power Macintosh G4 with Mac OS X 10.4 or newer, and FileMaker Pro 8.5 or newer
  or
  1GHz PC with Microsoft Windows XP or newer, and FileMaker Pro 8.5 or newer
 

Minimum requirements:

  Power Macintosh G4 with Mac OS X 10.4 or newer, and FileMaker Pro 8.5 or newer
  or
  300 MHz Pentium PC with Microsoft Windows 2000, and FileMaker Pro 8.5
 

3. Installation

To install 24U SimpleHelp Plug-In, follow these easy steps:

  1. If you did not do this yet, download and expand the 24U SimpleHelp Plug-In archive.
  2. Open the expanded 24U SimpleHelp Plug-In folder.
  3. On a Mac, move the "SimpleHelp.fmplugin" file to your FileMaker's "Extensions" folder.
    On a PC, move the "SimpleHelp.fmx" file to your FileMaker's "Extensions" folder.

 

4. Quick Start

24U SimpleHelp Plug-In is designed to be very easy to use. To learn how to use it, open the file "SimpleHelpTutorial.fp7" located in the "Documentation" folder and follow the onscreen instructions. Within a few minutes, the tutorial will guide you through all the features of this plug-in.

If you are new to FileMaker plug-ins, start by checking the UsingFMPlugIns.html file inside the "Documentation" folder. It briefly explains what plug-ins are, why they are useful, and how they are usually used. You can also find the most up-to-date version of this document at http://www.24uSoftware.com/support/UsingPlugins.
 

5. Troubleshooting

Before you contact our technical support regarding problems or difficulties using 24U SimpleHelp Plug-In, please check if your issue is not listed below:

International characters are not displayed correctly in HTML tooltips.
You need to add <meta http-equiv="Content-Type" content="text/html;charset=utf-8" > into header part of your HTML code.

The Plug-In is not working
Check whether you have FileMaker 8.5 or higher installed. 24U SimpleHelp Plug-In 4.0 is designed only for FileMaker 8.5 and higher. Use 24U SimpleHelp Plug-In 3.1 for FileMaker 7.0.

How can I turn help tags on/off without detaching them?
You can use the SHelp_Set("tag-popup-delay"; "on") and SHelp_Set("tag-popup-delay"; "off") calls. See the SimpleHelpTutorial.fp7 file or the SimpleHelpSyntax.html for more info about the SHelp_Set function.

How do I get the help tags to look like standard Windows or Mac OS X tooltips?
You can use the SHelp_Set("system-like"; "") call to update the help tags appearance from the system settings.

The SHelp_AttachTags function returns -50 even if I use correct parameters.
Due to major changes from FileMaker Pro 7.0 to FileMaker Pro 8.0 some features of 24U SimpleHelp Plug-In are limited. We had to remove support for parameters "all", "buttons", "ellipses", "fields", "lines", "ovals", "pictures", "portals", "rectangles", "rounded-rectangles", and "text" in version for MAC OS X. Windows version works correctly.

I get a "Powered by 24U Software" splash displayed when quitting FileMaker Pro
Developer licenses and some special promotional licenses cause a splash dialog to appear on the screen for 2 seconds at the quit time of your solution. The splash helps you to comply with our License Agreement without having to design your own about screen. If you don't want your solution to show the splash dialog, send us samples of your about screen and license agreement to registration@24uSoftware.com. We will send you instructions for disabling the splash as soon as your solution is proven to comply with the developer license's sublicensing conditions.

If your problem is not listed above or if the recommended solution does not work for you, please contact our technical support at http://www.24uSoftware.com/support.php for assistance.
 

6. Shareware Notice

Please note that 24U SimpleHelp Plug-In is SHAREWARE. That means it is not free and you have to pay a license fee if you want to keep it. You can install 24U SimpleHelp Plug-In and try it out for the period of 14 days. After this period, 24U SimpleHelp Plug-In can stop working and require a registration code. You will get your registration code after you pay for your license.

You can freely distribute 24U SimpleHelp Plug-In as long as you distribute the original compacted archive untouched and you don't charge money for the distribution. If you want to distribute 24U SimpleHelp Plug-In on a physical medium, such as CD-ROM, or if you want to distribute it in other form than the original compacted archive, you must ask for our permission. If you are a solution developer you can also bundle 24U SimpleHelp Plug-In with your products and sublicense it to your customers, provided you have purchased a developer license.

Please find detailed registration instructions in the file named "HowToRegister.html".

You can find detailed license terms in the file named "LicenseAgreement.html". Individual license types are described in the file named "HowToRegister.html".
 

7. Contact Information

You can contact us at one of the following addresses. We prefer being contacted via e-mail, but you can use any other method if e-mail is not good enough for you.

E-mail:   info@24uSoftware.com   general information about our products and our company
eval@24uSoftware.com free evaluation codes registration
sales@24uSoftware.com paid licenses ordering and registration
support@24uSoftware.com technical support and bug reports
 
WWW: http://www.24uSoftware.com/
 
Phone: +420-224 910 892
Fax: +420-242 487 778
 
Snail mail: 24U Software
Skochovická 88
252 45  Zvole u Prahy
Czech Republic


8. Copyright

The software 24U SimpleHelp Plug-In is copyright ©2003-2007 24U Software. All rights reserved.

Portions of the software are © 1984-2006 FileMaker, Inc. All rights reserved.