3Com Megahertz
Wireless Adapter User Guide
Troubleshooting 

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Troubleshooting

     

    Symptom

    Solution

    Weak signal or intermittant connection.

    Try reorienting the antenna. The PC Card antenna is attached to the end of the PC Card. For best use of the antenna:

    • Keep the area around the antenna clear from materials that could block radio transmission, such as metal objects, electronic devices, and cordless telephones.
    • If your signal is weak, change the direction of the antenna slightly.
    • If necessary, move your notebook computer a few inches to find a better signal. Depending on your environment, a difference of one or two inches can mean the difference between a strong and a weak signal. See "Status" on page 14 for details.

    Use the Signal Strength display in the AirConnect Status application to determine the best location and orientation for a network connection. See "Connection" on page 15 for information on monitoring your AirConnect connection.

    A resource conflict (usually IRQ or I/O base address) caused the driver not to load.

    Check Service Monitor entries in the System Log to look for the conflicts.

    Use the Windows NT Diagnostics program to locate a free resource.

    No resource conflicts were detected, but the system does not attach to the network.

    Verify that the adapter's Wireless LAN Service ID matches that of the access point. Use the Network Configuration Properties Application in the Control Panel to modify the Wireless LAN Service ID.

    Verify the Mandatory BSSID setting of the adapter is set to 0 or matches the BSSID of the Access Point. Use the Easy Setup Advanced options to modify the ID. See Easy Setup.

    Verify the adapter data rate is configured properly for the access point.